Frequently Asked Questions

All sales final. If your piece arrives damaged, defective, or we made an obvious mistake, contact me with photos. Thank you.
Todas las ventas son finales. Si tu pieza llega dañada, defectuosa o hubo un error evidente por nuestra parte, contáctame con fotos y detalles y lo resolveré. Gracias.
We only ship physical goods within the United States due to high tariffs and customs fees that make international orders impractical. If you’re outside the U.S., we are truly grateful for your interest — please feel free to reach out and we can suggest alternative options or keep you posted about any future changes to shipping.
Yes — we can customize your order! Getting started is simple: reach out via our contact form and we’ll walk you through the next steps!
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.